ELECTROSTATIC SPRAYING
Updated September 29, 2020
In addition to rigorous practices designed to keep our guests and staff safe and healthy, we now employ an electrostatic sprayer at Citizen. Following an overnight deep-clean, these sprayers further disinfect our restaurant entirely every day.
REOPENING
Updated June 25, 2020
Since closing in mid-March, we have worked tirelessly on new systems and protocols that will keep our customers and team safe and healthy upon reopening. We are excited to reopen on Thursday, June 25, 2020 with these new systems in place.
In addition to our Safety Pledge below, we continue to practice safe food handling and sanitization as we always have. These are outlined below in our March 13 update. Additionally, we are implemented the Mandatory Workplace Safety Standards set by Governor Baker.
Additionally, we offer TAKEOUT service; please call 617-450-9000 to place your order. We continue to provide contactless delivery via UberEATS.
OUR RESPONSE TO COVID-19
Updated March 13, 2020
We know information is moving very quickly, and is most likely disruptive to your daily life. We want you to know that we understand and make the health and safety of our guests and team members our top priority.
Our existing practices are being supplemented with new procedures every day to ensure the well being of everyone who orders food in or from our restaurant. Though studies show that coronavirus does not survive in food, we have always employed rigorous practices to prevent the spread of germs in our restaurants. These procedures, strongly enforced through regular operational oversight, include:
Regular and effective hand-washing practices for all team members;
Diligent safe food handling practices to prevent contamination;
Alcohol-based hand sanitizer stations throughout our kitchen and restaurant for use by team members and guests;
Nightly deep cleaning and sanitization by a professional cleaning service at each of our locations;
Frequent cleaning and sanitization of floors, walls, seats, countertops and equipment throughout our hours of operation;
Proper disposal of any equipment and materials used in cleaning and sanitization;
Require any team member exhibiting flu-like symptoms to stay home until symptom-free;
Require team members who call out sick with flu-like symptoms to produce a doctor’s note clearing them to handle food once they return to work;
Regular and random spot-checks with suppliers (and their supply chains) to ensure that every product that comes through our doors upholds the same rigorous practices that we employ.
We are committed to keeping not only our customers safe and healthy, but also our team members. While the above sanitation measures protect our team physically, we are also committed to supporting our staff and their families during these uncertain times. Your continued business (whether in-person, for takeout or online ordering) is appreciated, beyond measure, from everyone whose livelihood depends on it here at Citizen Public House & Oyster Bar.
We want to thank everyone for your support of our small, local business during these trying times. Whether it's buying a gift card to use later, calling in a takeout order, or placing a pickup/delivery order online, the entire Citizen team appreciates your support.
In times of uncertainty, it is important to stay calm and stay healthy. At Citizen, we look forward to continuing to welcome and take care of our guests. When you walk through our doors, we want to assure you that we are doing everything we can to provide a safe and enjoyable experience. You are always welcome at Citizen.
As the situation progresses, we will monitor and implement additional safeguards and procedures as recommended by the Centers for Disease Control and Prevention (CDC) as well as the Boston Public Health Commission. If you have additional questions, please do not hesitate to reach out to hello@citizenpub.com.
Stay healthy, stay calm, and please take care of each other. Citizen Pub is open for business and here if you need us.